Solution for Healthcare Company with Independent Physicians
PROFILE
- Healthcare company consisting of independent physicians (Diabetes & Endocrinology, Behavioral Health and Physician Group) with offices across the U.S.
- The firm represents a unique care coordination network for various health-related companies.
- The various health-related companies are all working together under one main parent entity.
- Their goal is to offer a better experience and a more promising future to patients and physicians alike.
CHALLENGES
After we’d managed the client’s IT network and provided ongoing strategic consulting services for a couple of years, the timing was finally right for some significant changes:
- Switching from legacy on-premises hardware to a serverless cloud strategy
- Increasing investment in the Microsoft cloud stack
- Committing to the first major step toward improving cybersecurity
SOLUTION
Through our advisory services, we helped the client determine that it would benefit them using the Hardware as a Service.
- The upfront costs are much and approval processes for purchases tend to be less onerous
- Additionally, after evaluating the cost of replacing their old server (a capital expenditure estimated at $20,000), we determined that moving to SharePoint and OneDrive made more sense for the client.
- We also migrated them to a newer Microsoft Office 365 business license to give them all the functionality needed for a serverless environment.
- All their staff members got the newest versions of the Office 365 apps as a result.
- On top of that, we also migrated them to Azure Active Directory (AD) and implemented multi-factor authentication for everyone for added security.
- We decommissioned their on-site server, eliminating maintenance costs, and began the migration to a serverless setup in the fall of 2019.
- Finally, we also performed a security assessment for the client, which provided us with a better baseline for the development of cybersecurity controls going forward.
BENEFITS
Avert’s services and support have benefited the client in various ways, including the following:
- Cost savings from going serverless, due to not replacing the old on-premises server and getting rid of server maintenance expenditures
- No need to spend time or money on server, email system upgrades ever
- Greater accessibility for mobile and remote workers, which has turned out to be a significant advantage for the client in light of the transition to remote work in response to COVID-19
- Enhanced efficiency and performance due to the flexibility of the serverless environment
- Higher level of security provided by modern business solutions
Overall, our point of contact has told us multiple times how happy she is that the organization made these changes, since it’s made their lives much easier in general and also ended up preparing them for remote work during the pandemic.